Claire is on a mission to inspire businesses to thrive by bringing more care into what they do, alluring the senses to connect with employees and customers on an emotional level; enhancing business environments, increasing employees’ engagement and customer loyalty, through sensorial experiences. Listed No 5 in the Top 30 Global Customer Service Gurus and No 10 UK CX Influencer, Claire is an authority in the Customer Experience Industry, Caring in Business Specialist and Sensory Queen, she brings a more holistic approach to Employee & Customer eXperience. She is a Keynote Speaker, Consultant & trainer en Francais ou en Anglais Claire is the author of two books, Thrive with the Hive and Thriving by Caring, with its Audible version and its French version Prospérer en étant attentionné. Claire also offers a range of online training and a Mystery Shopping and Customer Experience Franchise opportunity.


Conférence : 3500
Table ronde : 2500